Earlier this month Trish Doolin, a Black female architect, alleged that Keystone Bank discriminated against her when she tried depositing her check. Doolin says the bank did everything but ask for her ID while trying to confirm her identity.
In a Facebook post, Doolin shared how she went in and deposited her check, left, and was then contacted by the bank to return. She was then called into a bank manager’s office. Doolin says the bank manager had her employer’s website pulled up on his computer and asked if human resources could confirm her employment, but he also asked why the bank’s headquarters was in Philadelphia.
Doolin is new to the Seattle area, and her account had only been opened for 29 days at the time. Because they were unable to reach anyone in human resources, she was told a nine day hold would be placed on her check, because the bank needed to verify the funds.
“When I realized that I was defending who I was, trying to prove to someone I didn’t know who I was, I knew I was being discriminated against,” Doolin said. “It was just completely demeaning.”
Later that day Doolin called the bank to report how she had been treated but the woman she spoke with assured that the bank manager Thor Loberg would have done that to anyone. The bank has since released a statement defending their policy and claiming no racial discrimination.